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Original Equipment Manufacturer
Lumiterra will manage your returns
OEM under warranty management service, what does Lumiterra offer:
- Accept the returned failed fixture and documents.
- Certify that the fixture failed according to the RMA (return merchandise authorization) form.
- Provide written report why it failed.
- Different levels of testing as per requirement.
- Pictures provided to show cause.
- Repair the failed fixture and return.
- Recycle the fixture.